Preamble

In many countries reform programmes are acting as a catalyst for improving standards of public and private
sector performance, decentralisation of power and budgets and greater flexibility in managing human
resources. A sound framework for change initiatives, clearly setting out expected achievement at all levels and accompanied by a clearly stated strategy for implementing change is therefore essential for all modern public and private sector organizations.

Target Group

Managers/Officers who are responsible for initiating reform agenda in their organization.

Learning Objectives

On completion, the participants should be able to:

• Reflect on current standards of quality, output of your organization and level of customer satisfaction

• Analyze current business systems, practice and management styles and
• compare them with the desired state of the organization
• Consider methods for defining organizational and departmental aims and objectives

• Develop practical strategies to ensure sustainable change
• Underpin the required core values and beliefs through strategic Human resource practice and improved managerial skills

• Identify key areas of risk and develop methods for monitoring, evaluating and adjusting strategies as they are implemented.

Content

The course will address the following areas:

• Reflect on current standards of quality, output of your organizations and levels of customer satisfaction

• Analyze current business systems, practice and management styles and compare them with the desired state fo the organizations

• Consider methods for defining organizational and departmental aims and objectives
• Develop practical strategies to ensure sustainable change
• Underpin the required core values and beliefs through strategic human resource practice and improved managerial skills

• Identify key areas of risk and develop methods for monitoring, evaluating and adjusting strategies as they are implemented

Benefit of attending

Participants will develop practical strategies for establishing, promoting and sustaining change in their
organizations.