Preamble

The organization needs employees who have the capability to engage in win-win negotiations and improve stakeholder value. This course will impart and develop participants skills in effective negotiation

Target Group

Managers/officers who need to negotiate as the alternative choice for dealing with tensions and conflicts over matters on interest to organisations.

Learning Objectives

On completion, the participants should be able to:

• Discuss factors that aggravate or moderate the expression of negotiations in organisations
• Discuss the dynamics of power and role-taking processes in negotiation situations
• Explain the structure of negotiations
• Develop strategies and tactics for successful negotiations
• Apply negotiations skills to enhance the output of negotiations in their organisation and
• Discuss the legal issues in negotiating agreements.

Content

• The role of communication in managing negotiations
• Negotiation as a process of communication
• The structure of negotiations
• Strategies and tactics for successful negotiations
• The process of legalizing negotiated agreements
• Dynamics of power and roles in negotiations

Benefit of attending

• Participants are expected to have tuned their skills in negotiation to the extent that they will
• engage in win-win negotiations.
• Management Communication
• Negotiation Skills Course