Preamble

Today’s information technology can help an office to be more responsive, efficient and flexible in the face
of continuous and rapid changes. Properly used information technology will allow your organization to
streamline its processes and focus on its core skills and abilities.
Target Group

Secretarial and equivalent personnel who need to enhance their computer knowledge and skills.
Learning Objectives:

On completion, the participants should be able to:

• Operate microcomputers using latest windows XP program Operating System Produce quality documents and generate complex reports using Ms-WORD

• Process and manage routine office data and information using Ms-EXCEL and Ms-ACCESS

• Automate some office routines using the skills acquired
• Improve Communication using e-mail and Internet.

Content

• Application of ICT in office management
• Advanced word processing features
• Introduction to data analysis and presentation
• Automation of office routines
• Internet and e-mail

Benefit of attending

By the end of the program, participants will be proficient in handling secretarial duties through ICT.